Terms of service

Last updated: June 27, 2026

These terms of service apply to your use of Erotaholic, including www.erotaholic.com, checkout, products, content, and services provided through the store.

By using the store or placing an order, you agree to these terms, our privacy policy, shipping policy, and return and refund policy.

Adults only

Erotaholic is intended for adults 18 years of age or older. By accessing the store or placing an order, you confirm that you are at least 18 years old and legally permitted to view and purchase adult wellness products in your location.

You are responsible for knowing and following the laws, rules, and restrictions that apply to you and your delivery destination.

Products and information

Product titles, descriptions, images, measurements, materials, ingredients, care notes, power details, compatibility details, and included accessories are provided to help you evaluate products before purchase.

Product information is not medical advice. Read product labels, warnings, manufacturer instructions, and care information before use. Stop using any product if irritation, discomfort, damage, or safety concern occurs.

Orders, pricing, and availability

Prices, promotions, product availability, shipping options, and product details may change without notice. We may correct errors, inaccuracies, or omissions and may update or cancel an order when required by inventory, pricing, fraud-prevention, compliance, or fulfillment concerns.

An order is accepted when it is confirmed for fulfillment. We may refuse, cancel, or limit orders when we reasonably believe there is misuse, fraud, unlawful activity, policy conflict, or another fulfillment issue.

Shipping, returns, and refunds

Shipping options and costs are shown at checkout when available. Shipping timing depends on item availability, warehouse processing, carrier service, destination, weather, and other carrier conditions.

Returns and refunds are handled under our return and refund policy. Because many Erotaholic products are intimate or body-contact items, hygiene and safety restrictions apply.

Acceptable use

You may not use the store for unlawful activity, harassment, abuse, fraud, automated scraping, security interference, intellectual-property infringement, or any activity that harms the store, customers, payment providers, carriers, or service providers.

Intellectual property

Store content, branding, product organization, text, design, graphics, and related materials are owned by Erotaholic, Shopify, suppliers, licensors, or other rights holders and may not be copied or reused except as allowed by law.

Disclaimer and limitation of liability

The store and products are provided as available, subject to applicable law. We do not promise uninterrupted access, error-free content, or that every product will meet every personal preference or intended use.

To the fullest extent permitted by law, Erotaholic is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the store or products. Nothing in these terms limits rights that cannot be limited under applicable law.

Contact

Questions about these terms can be sent to info@erotaholic.com or through the Contact Us page.